Customer Feedback
Read what our customers think about us. If you would like to contribute your feedback, send it to us!
Please email your feedback to donerighthauling@aol.com.
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I just wanted to drop you a line and say from the bottom of my heart thank you! It is an incredibly long haul from Niagara Falls, NY to Needville, TX, and Levi and my furniture arrived in tip top shape. I will always highly recommend you to anyone looking for hauling. You and your family were professional, caring, on time, and flexible when we needed your help. I think you all are wonderful people and I sincerely enjoyed doing business with you.
Rick & Cheryl, We just wanted to let you know how much we have enjoyed working with you guys. At first Cindy and I thought it was going to be hard to pick a transporter over the Internet. The two of you made it so easy for us, especially with Cindy being out on the road. We were so worried about getting our two ponies from Iowa to North Carolina but it was great to have the two of you ease our minds. Most people do not want to take on the task of loading and unloading two ponies that have never been handled, but the two of you reassured us that it would be a great experience and how right you were. We became concerned when we had a hard time getting a vet to even go out there to see them, but you guys were right there to talk us through everything. We feel like we have made life long friends in the two of you and if we ever need transporting again we will not hesitate to give you a call! Also do not hesitate to use either one of us as a reference we can assure that the two of you will receive glowing reports. You have turned a very stressful and trying time into a very wonderful experience and how happy we are to have our new babies home. We can not thank you enough!
Thanks Again,
Kristy and Cindy (and family)
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Thank you so much guys you two are just the sweetest and you have forever customer I would never dream of using anyone else. And to know she allowed strangers to load her and unload her I know she was saying you guys are great people. No scratches no cuts and no scrapes. She wasnt a complete freak after such a long trip she has never been in a trailer for more than a couple of hours. I loved your rig and you guys were great drivers. I wish I could just keep you two. I have never in my life met a pair of people that were just so down to earth and good hearted. And so caring and loving. Thank you thank you thank you for bringing my baby girl home to me.
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"Rick and Cheryl....THANKS! I worried that a trip from TX to WV would be very stressful on Precious but she arrived relaxed, alert and well cared for. Thanks for your communication the entire trip, Cheryl. And Rick, it was a pleasure to meet you. You "done right" by my girl! I will recommend you both to anyone in need of horse transportation. You all are #1 in my book. Precious settled right in with no problems at all. Hope you have a safe trip home and I'll be in touch if I need hauling again.
Hugs to you both!
Lindsey" |
"Rick and Cheryl where wonderful to work with! This was my first time to shipping horses via a transport company and can without a doubt say that Done Right Hauling put all my fears to rest. They stayed in constant contact with me throughout the trip and my ponies arrived safe and sound. I would certainly use their services again!"
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"Excellent experience! Horses arrived in great shape. Rick was very patient and gentle in loading a couple of our "trailer challenged" horses. He was also very helpful getting all the horses situated on the receiving end. Highly recommended and would definitely seek Rick's services again. Superb communications en route, as well!!"
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"I bought a pony in missouri and never went and looked at the pony. donerighthaulling contacted me after i put my shipment in to uship and they were wonderful they kept us in contact the whole time letting us know where they were i will never ship with anyone else again the pony came in such good condition i really am thankful that they contacted me and i know i have a great shipper to use next time i ship a horse or pony. Thanks again"
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"Thank you so much for shipping all of my horses across the country. I am so used to shipping them myself, and was worried about entrusting them to anyone else. Rick and Cheryl were very easy to work with, kept in excellent communication with me, and delivered the horses on time and in perfect condition. THANK YOU!!!"
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"We couldn't be happier with the haul Rick and Cheryl did for our horses. The horses all looked great! We won't hesitate to use them again when the time comes. I will also recommend them to anyone who asks. Thanks so much for getting our babies here!"
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"I was a little nervous letting someone I didn’t know trailer my horse a few hundred miles. When I decided to use Rick and Cheryl I never knew they would be so attentive. They kept me up to date the whole time. My horse arrived very happy!!! I hope to use them again someday. THANKS!!! AAAAAAAAAAAAAAAAA++++++++++++++++++++++++++++"
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"Great shippers! Fantastic communication, picked up when they said they would and really went above and beyond my expectations. They took wonderful care of my pregnant mare and are good people. I plan to use them again this Tuesday...Thanks rick and Cheryl!"
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"I would highly recommend "donerighthauling" Cheryl and Rick did a fabulous job! The communication was excellent and the job was done on time and with out a hitch. You can use them without worry."
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"Great service and willingness to work with me. Cheryl was in constant contact during the whole trip. Rick was a very nice guy and got my horse delivered a day ahead of time (WA to TX). He also called a few days later to ensure the horse was still doing well. I wasn't here for the final drop off, leaving the responsibility to my horse-novice girlfriend. Despite being at the end of a long trip, Rick stayed to ensure the horse adapted well to his new home. Would use again. Thanks. "
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"Fantastic is all I can say! Cheryl and Rick were unbelievably kind, considerate, pro's and great to work with. Anyone is lucky to have their horses shipped with these guys. I would highly recommend them, they go above and beyond what is expected!"
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"Rick and Cheryl had frequent and great communication. The horses were handled well and were calm and in great shape at delivery...2 Thousand miles almost! I highly recommend the service."
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"If there were a button to click on for service “above and beyond” then I would click on it to give feedback for Rick and Cheryl. My horses are my children and trusting their care to anyone is difficult. Rick and Cheryl were so kind, considerate and professional that I would trust my babies with them again and again. Anyone given any choice at all in choosing people to ship their horses should chose DONERIGHTHAULING. They are simply the best."
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"I truly could not have found a better hauler, absolutely perfect! Wonderful communication, excellent horse sense and they really care about the horses. The transaction could not have went smoother. If you need a horse hauled, do not hesitate to use Rick and Cheryl, your horse will be in knowledgeable and caring hands. Love them!"
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